Frequently Asked Questions
Full Spectrum Infrared Sauna
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These wavelengths are the invisible part of the sun’s spectrum consisting of near (NIR), mid (MIR), and far (FIR) rays. without the harmful UV rays or risk of burning. These waves have the ability to penetrate human tissue and have a wide variety of healing benefits.
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Our sauna is a dry sauna with no heavy steam or moisture that makes it difficult to breathe. It feels like the soothing warmth you feel while sitting in the sun.
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Full spectrum means you are receiving the benefits of all three (near, mid, and far infrared) every time you’re in our sauna!
NIR: cell health/immunity, would healing, skin healing (eczema, psoriasis, acne, etc.) skin vitality, circulation
MIR: pain relief, anti-inflammation, muscular recovery (great for post-workout!), tension relief
FIR: stress relief, cellular level detoxification, relaxation, blood pressure regulation, nervous system regulation, lymphatic/immune support, improves cardiovascular health
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Those who are pregnant, have pacemakers, have acute injuries, or have an inability to sweat or perceive heat should avoid sauna use. Those with certain heart conditions and other medical conditions should always consult their physician prior to sauna use.
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Sauna wraps and towels are provided, but you’re welcome to bring a change of gym clothes, a swim suit, or choose to not wear clothing.
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Yes! Our sauna room is completely private, so no locker rooms or shared sauna with strangers. Our room is equipped with books, journals, oracle cards, and chilled aromatherapy towels.
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Haven does not have a shower at our facility but we provide chilled aromatherapy towels and essential oil body spray to help you feel refreshed after your session!
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It varies depending on the individual’s healing goals and current state of health (toxin load, inflammation levels, stress levels, etc.). It is recommended to gradually introduce infrared sauna therapy into your self-care routine but once you are used to it you can utilize this therapy daily if desired. Studies show that those who use sauna therapy 1-5 times per week have a reduced risk of all-cause mortality! Not only does it prolong our lives but it helps us feel our best every day!
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Our unit has a max of 160-170 degrees, although each client has full control over the temperature. You can rest assured knowing you are receiving the maximum amount of benefits without having to be miserably hot or uncomfortable.
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Some sweat more than others, some sweat more each time they use the sauna, there is no “right” or “wrong”. Our sauna is affecting you on a cellular and tissue level, therefore your healing is not dependent on the amount of sweat you sweat, if any at all. Sometimes lack of sweating can indicate a sluggish lymphatic system.
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Yes! You are always welcome to bring one guest with you at no extra charge.
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No, but it does save you money! Single sessions $25 - Package of 12 $215 ($18 per session)- $50 Membership includes 4 sessions per month ($12.50 per session) - $85 Unlimited Membership includes 25 sessions per month (can use up to once daily) a minimum of about $4 per session
Manual Lymphatic Drainage
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Manual Lymphatic Drainage is an extremely gentle method that aims to improve the flow of lymphatic fluid. Our lymphatic system and network is superficial under the skin and is responsible for waste and toxin transportation and removal, and it can become stagnant, causing edema, affecting our body's ability to properly detox, and other health issues.
As with any practices that promote detoxing, some may experience some mild flu-like symptoms after their service. We always recommend staying hydrated and resting post MLD massage. This is dependent on lifestyle, and toxin load.
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Manual Lymphatic Drainage is a light touch technique to address the superficial lymphatic system so it is not the same as a deep tissue massage. However, if you schedule a MLD session you can let your therapist know if you’d like a “combo” session that includes regular massage as well as MLD.
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While MLD can definitely help with recovery post injury and surgery, it is best to have your doctor clear you for this treatment. Our MLD sessions do not include draining any ports, open wounds, or external fluids of any kind post lipo/BBL/any other surgery.
Energy + Sound Healing
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Energy Healing techniques will be paired with the healing therapy of frequency (sound) via crystal sound bowls to encourage the client’s energy field to release any stuck or stagnant energy/emotions/experiences, and bring a sense of peace, relaxation, clarity, and balance to the energetic body.
Oracle Readings
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An oracle reading is performed by an experienced intuitive. Generally the client may have a topic or question they are looking for guidance and clarity on. The reader pulls oracle cards from various oracle decks and helps interpret and decipher the messages for the client. This service is a great way to gain new perspectives and connect with your own intuition.
These readings are performed 1:1 in a private spa room.
Booking Multiple Services
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That is completely personal preference! Either way is fine and doing both therapies is a very healing combination.
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We do not recommend this. If you’re booking a facial, it’s best to use the sauna first. Certain treatments such as dermaplanes and peels require the client to avoid sweating directly after. Avoiding the sauna post facial also ensures you are receiving the best absorption of any products applied during the facial.
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We currently do not have a massage room with two tables to offer massages simultaneously in one room. Most of our couples opt to do back-to-back massage sessions, or book one massage and one other service (a facial, energy healing, sauna session etc.) then switching! Our infrared sauna is a 2 person unit and we only charge for one person when you use it together, so many couples like this option on its own or paired after other services.
Let us help you! We are always happy to help schedule multiple appointments for you to make your spa day as relaxing and seamless as possible, so always feel free to reach out directly via phone, text, or email!
Cold Plunge + Sauna Contrast Therapy
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Cold exposure helps mental health and mental resiliency, reduce pain and inflammation, improve performance, regulate nervous system, boost mood and energy, better quality sleep, helps the body regulate temperature, boosts metabolism and activates brown fat, stress management & more. We recommend starting slow in the cold plunge (30-60 sec) then 5-10 mins in the sauna and repeat. The contrast of hot to cold boosts blood flow getting oxygen and nutrients to the tissues and lowering inflammation. You will leave the session feeling refreshed and reinvigorated!
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We recommend starting slow in the cold plunge beginning with just your feet-knees for 15-60 seconds, then 5-10 mins in the sauna and repeat, each time gradually adding more of your body into the water until you are up to your neck or fully submerged. The contrast of hot to cold boosts blood flow getting oxygen and nutrients to the tissues and lowering inflammation. It is not necessary to force yourself to go in with your full body your first time or to stay in for long periods of time. 1-2 minutes (or less) is beneficial. Take it slow and listen to your body and how it is responding and adjust accordingly.
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It is perfectly valid to be nervous to try it! Cold Plunging can be uncomfortable at first (or every time!) but we believe that the benefits are worth the discomfort. Most people feel empowered after being able to do it despite feeling hesitant and overcoming their fear around it. It is important to note that cold exposure can feel extreme and (like any other healing modality) has the possibility to trigger adverse reactions for those with severe panic attacks, severe respiratory or circulatory conditions, so always consult with your doctor before trying this therapy and go at your own pace. If you are physically unable to get in and out of the cold plunge without assistance, it is not a good idea to book.
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We start every session at no lower than 55 degrees. This is a good place to start for first time plungers. It goes as low as 37 but it is not necessary to ever reach that point or to stay in for long periods of time.
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We are really big on limiting harsh chemicals that people with sensitivities may react to, but have a high standard for sanitization and cleanliness so we utilize a non-chlorinated option. The plunge utilizes ozone, hydrogen peroxide, and a commercial grade micron filter which neutralizes contaminants like bacteria, viruses, and more. Proper pH is maintained. These are built with a commercial standard in mind, for the highest sanitization method possible.
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It is a completely private room. We provide towels, but if you prefer to plunge + sauna in swim wear you're welcome to bring that (we recommend bringing a bag to carry your wet suit out in!).
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You can bring one guest (18 year of age minimum) to enjoy the session with you with no extra cost as a member and $5 for non-members. PLEASE NOTE: most people alternate - while it's okay to both use the sauna together, you may not both use the plunge simultaneously (this is due to water level).
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It is best to wait until you are not actively bleeding for any reason to use the cold plunge.
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Please avoid plunging if you received a recent spray tan or hair dye.
Red Light + Compression Therapy
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This service includes compression therapy boots with rhythmic compression cycles that cover from toes to hips and aids in:
- lymphatic support
- increased circulation
- injury prevention
- muscular repair
- reduced swelling
- improved performance
- pain relief & more!
The Normatec recovery systems (compression therapy) are FDA cleared devices.
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Congestive Heart Failure
Acute pulmonary edema
Acute thrombophlebitis
Acute congestive cardiac failure
Acute infections
Deep vein thrombosis (DVT)
Episodes of pulmonary embolism
Wounds, lesions, infection, or tumors at or near the site of application
Where increased venous and lymphatic return is undesirable
Bone fractures or dislocations at or near the site of application
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Red Light Therapy + Near Infrared which supports:
- pain relief
- detox
- circadian rhythm
- skin health
- wound healing
- muscle recovery
- mitochondrial support (energy)
- anti-inflammatory
- cognitive function
- hormone health & more!
Joovv (red light & NIR device) uses only the red and near infrared wavelengths that are clinically-proven to be effective and safe. However, we always recommend consulting with your healthcare provider for specific questions about your health conditions.
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It is not recommended to use the device if you are:
Photosensitive
Using topical, oral, or injectable steroids
During the healing period post Lasik eye surgery
Pregnant or lactating, users should consult their physician with any questions
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Red and Near Infrared (NIR) light can aid detoxification, so symptoms of detox may occur
Near Infrared (NIR) at 850 nm may aid hyper-pigmentation; discontinue use if this is a concern
Post-surgery users should consult a physician prior to use
Users who have had laser hair removal could experience hair regrowth
Users with cancer or history of cancer should consult their physician prior to use
Users with pre-existing health conditions should consult their physician prior to use
Users with hyperthyroidism should consult with their physician prior to use, as use could increase symptoms
Areas with black pigmented tattoos may want to be covered if standing within 16 inches of the device as anything closer could result in blistering
Users with herpes virus could experience activation of dormant virus with use
Users taking medications such as Tetracycline, Digoxin, Retin A, and/or other photosensitive drugs, are recommended to consult with your healthcare provider prior to use
Users with a history of facial fillers and Botox injections should consult their dermatologist prior to use
Users with breast implants should consult their plastic surgeon prior to use
Devices are not intended to cure or diagnose any medical conditions. Use of these devices help promote healthy skin, strong muscles, and overall health and wellness through optimizing cellular function
Devices are not intended to cure or diagnose any medical conditions. Use of these devices help promote healthy skin, strong muscles, and overall health and wellness through optimizing cellular function.
The emitting surface covers the entire front surface area of the device. Eyewear is included and should be used when using the device with NIR mode active. When treating, do not stare directly into the LEDs.
Trauma Informed + Body Positive Massage
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Massage therapy can be a very helpful tool to introduce, or reintroduce, safe touch to the body, which communicates safety to your nervous system and engages our parasympathetic response, reducing the “fight or flight” response that can occur from chronic stress or traumatic experiences.
Our specialty at Haven is providing a safe environment for healing that is catered to your specific needs and comforts. This means empowering the client to have a say in their session such as what areas are worked on and avoided, pressure levels, clothing levels, what modalities or upgrades are utilized, etc. We encourage (and rely on) communication in our massage rooms to give the most effective and comfortable session we can.
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We believe that everyone can benefit from this approach to massage therapy because everyone deserves a safe and client-centered treatment whether you consider yourself a trauma survivor or not. There are varying degrees of trauma, and most of us have experienced chronic stress or traumatic experiences — some that we may not remember or be aware of — and those can actually be held in our physical tissues and energetic fields, affecting our health and our lives in many ways. We believe it is necessary to be aware of the person on our massage table and honor where they are. We understand the weight and importance of trusting someone with your body and energy and we do not take your trust lightly.
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We aim to provide a non-judgmental space for you to receive your service without feeling the need to apologize for your body in any way. We will not blame your pain on your weight or encourage any negative self-talk while you’re here. We celebrate your body’s ability to heal itself and all that it does for you! We are here for your healing and are not here to judge you for your appearance — skin color, scars, weight, body hair, gender expression, non-pedicured feet, etc. — these things do not impact your right to a healing experience and do not affect the way you will be treated here.